Money-Back Guarantee
TERMS AND CONDITION
- Money back guarantee applies to customers based in EU countries only.
- The return fee is 38€ per carpet when you buy 1 carpet without coupons.
- With our Coupon promotions or Buy 2 Get 3 the return fee is 88€ per carpet.
- We do not offer free shipping to customers who have previously returned carpets for a refund.
- Our showrooms do not accept return carpets.
- There are no money back guarantee for customised carpets.
- We will arrange a smooth return process with our transport partners DHL
