Vintagecarpets.com offers customers five important guarantees:
- Best Price Guarantee
We promise to match and beat any price for the same quality carpet from any other reputable company. We are producers of vintage carpets, and when you buy from us, you are buying directly from the source. Therefore, it is natural to expect to get the best prices for superior quality vintage carpets.
2. Best Quality Guarantee
All our Persian vintage carpets are made from the best quality carpets under the strict supervision of our own group of trusted vintage carpet experts in Iran. We pay higher prices for better quality materials used in our production process. We have a recognized and trusted reputation, as we take no short-cuts or make any compromises in quality standards.
3. Best Service Guarantee
All our carpets are stored in our own shop. We are happy to assist by sending extra pictures or a video of your carpet selections. We can also help you decide by sending a video of up to three of your carpet selections side by side. You can expect a very fast, friendly and professional response to any of your questions, at any time of the day or night.
4. Money Back Guarantee
We provide our customers the luxury of knowing that if the carpet, for any reason, does not match their expectations, they can return the carpet for a full refund. Please note that certain coupons have extra discounts for customers who do not wish to have a money-back guarantee option.
5. Safest Transaction Guarantee
For customers who do not feel comfortable shopping online or do not wish to share their credit card details and do not have a PayPal account, we offer European Union resident customers the option of buying a carpet with a COD (cash on delivery) option. For a small extra fee, you can pay cash directly to the DHL driver after they have delivered your carpet.
